| Today wherein internet has become a way of | | | | the same address where the customer receives |
| life, many people prefer to do their shopping | | | | their credit card bill. |
| online. As the number of online transactions | | | | |
| increases, it is evident that merchants are | | | | 3. Ship with Signature Confirmation: In order |
| experiencing more and more fraudulent | | | | to further reduce disputes for items not |
| transactions with the use of unauthorized | | | | received, be sure to send out your items with |
| credit cards. The article focuses on things | | | | signature confirmation from the credit card |
| you can to avoid these fraudulent | | | | holder. This confirms the customer has |
| transactions. | | | | received it and you can fight that dispute |
| | | | with the signature. |
| 1. Credit Card Password Verification: | | | | |
| Merchant service providers nowadays offer | | | | 4. Always obtain an authorization for the |
| their merchants the ability to prompt their | | | | transaction - Call the bank to confirm your |
| customers to enter their secret pin or | | | | customer information Visa or MC: |
| password. This feature can stop any | | | | 1800-265-5158. Always question unusual sales |
| fraudulent users from using stolen or | | | | types, amounts, addresses, etc, and ask for |
| unauthorized credit cards. Ask your merchant | | | | ID |
| provider if this feature is available to you. | | | | |
| | | | 5. Red flags to look for:a. Watch for orders |
| 2. Ship to Billing Addresses Only: A common | | | | coming from foreign countries where credit |
| fraudulent tactic is for users to ask you to | | | | card fraud is very high. Such countries |
| ship the item to an address in a completely | | | | include Nigeria, Philippines, and |
| different city or zip code from the billing | | | | Indonesia.b. Requests for items like cell |
| address. What often happens is you get a | | | | phones or computers, or any products that are |
| chargeback dispute from your customer | | | | not part of your normal inventory.c. |
| claiming they never received the item, even | | | | Customers who order multiple quantities of |
| though it has arrived to the requested | | | | the same item.d. Dollar amounts that are |
| address. By shipping to the billing address, | | | | outside of your normal purchase range. |
| you have proof that you have shipped it to | | | | |