| Today wherein internet has become a way of life, | | | | address, you have proof that you have shipped it to |
| many people prefer to do their shopping online. As the | | | | the same address where the customer receives their |
| number of online transactions increases, it is evident | | | | credit card bill. |
| that merchants are experiencing more and more | | | | 3. Ship with Signature Confirmation: In order to further |
| fraudulent transactions with the use of unauthorized | | | | reduce disputes for items not received, be sure to |
| credit cards. The article focuses on things you can to | | | | send out your items with signature confirmation from |
| avoid these fraudulent transactions. | | | | the credit card holder. This confirms the customer has |
| 1. Credit Card Password Verification: Merchant service | | | | received it and you can fight that dispute with the |
| providers nowadays offer their merchants the ability to | | | | signature. |
| prompt their customers to enter their secret pin or | | | | 4. Always obtain an authorization for the transaction - |
| password. This feature can stop any fraudulent users | | | | Call the bank to confirm your customer information |
| from using stolen or unauthorized credit cards. Ask | | | | Visa or MC: 1800-265-5158. Always question unusual |
| your merchant provider if this feature is available to | | | | sales types, amounts, addresses, etc, and ask for ID |
| you. | | | | 5. Red flags to look for:a. Watch for orders coming |
| 2. Ship to Billing Addresses Only: A common fraudulent | | | | from foreign countries where credit card fraud is very |
| tactic is for users to ask you to ship the item to an | | | | high. Such countries include Nigeria, Philippines, and |
| address in a completely different city or zip code from | | | | Indonesia.b. Requests for items like cell phones or |
| the billing address. What often happens is you get a | | | | computers, or any products that are not part of your |
| chargeback dispute from your customer claiming they | | | | normal inventory.c. Customers who order multiple |
| never received the item, even though it has arrived to | | | | quantities of the same item.d. Dollar amounts that are |
| the requested address. By shipping to the billing | | | | outside of your normal purchase range. |