Friendly Bankers And Sugar Highs

One fine day a couple of years ago, I went to set upthe set up fees are $150. The monthly charge is about
a bank account for my fine art business. I brought$25, but don't quote me because you really need to
three children along for the auspicious event: Josephtalk to the merchant account specialist who is not
(six years old), Michael (four years old) and Christopheravailable right now."
(eight months old). I thought I could just add a DBAThe sugar was really starting to kick in by now and
(Doing Business As) to my personal account, but itJoseph and Michael had wandered out of the banker's
was far more complicated than that.office into the lobby. I asked if I could possibly find this
The options that the banker offered wereinformation online and make my decisions from home?
mind-numbing: "Do you want a low-activity account, a"Unfortunately," she informed me, "we don't have that
high-activity account, a no fee account, a debit card, ainformation online, so I'll just give you the business card
credit card, overdraft protection, a retail merchantfor our merchant account specialist and you can call
account, an internet merchant account or aher later in the day for the details. Or would you like
combination of any of the above?"me to leave a voice mail for her and she can call you
"Plus," she explained off-handedly, "if you do alater?"
merchant account, a credit card and checking accountI managed to grunt approval and we started the credit
now, we are offering a special of half price on yourcard application process. Just at that moment, the
first box of checks." I was trying hard to concentratebanker's computer froze. Christopher was now an
as the baby squirmed in my lap and the boys startedhour overdue for his nap, so while the banker was
playing hide-and-seek around the office furniture.trying to restart her computer, I moved chairs aside in
She continued: "If the credit card serves as yourthe office so that I could swing him and sing "Ride a
overdraft protection, then there will be a $10 chargeLittle Pony." Out of the corner of my eye, I could see
for overdrafts and you will be charged for the amountMichael starting to leap over chairs in the lobby.
of the overdraft at the cash advance interest rate. It'sPeople were beginning to notice the commotion and I
still a good deal, though, because our overdraft feesbriefly fantasized about charging admission for the
would be higher if you don't have the credit card forlobby sideshow. At least then I might be able to cover
overdraft protection. Now, if you want the merchantthe set up fees for the merchant account. Another
account, I'm not sure if we have an additional chargebanker intervened with an offer of puzzles for Michael
for the credit card terminal that you'll need. You'll haveand Joseph. They refused. Joseph looked like he was
to talk to our merchant account specialist before youabout to get in on the chair-leaping fun. I thought for a
decide. She's not in right now, though, so we can gomoment that the banker with the puzzles was actually
ahead and set it up and then you can cancel withingoing to offer to pay my merchant account set-up
sixty days with no additional charges if you decide notfees herself just to get my children out of her lobby.
to have the merchant account with us. Or you can setFinally the computer came back to life.
up any other type of account and we can add theI can't remember the part about signing the stacks of
merchant services in the next seven days with nopapers that were required for opening business
extra fees."checking accounts and overdraft protection credit
As my eyes began to glaze over, I realized thatcards. Maybe some things are best forgotten. I do
Joseph and Michael had managed to eat half a jar ofremember hoping that there was a newspaper
tootsie rolls (conveniently located on the banker's desk)somewhere that would pay me for a family humor
without me noticing. The meeting continued as thecolumn. If my column actually got syndicated, some
sugar started to kick in.day I might be able to cover the accidental overdraft
"Did I mention," she asked sweetly, "that you also havecharges in addition to the merchant account fees on
to open a savings account for your business with us inmy brand new business bank account. Being able to
order to qualify for the merchant account without thepay for a little childcare, sans the sugar high, might not
set-up fees? If you don't want the package special,be a bad idea, either.