| There is an increase of credit and debit card fraud | | | | have a colleague with you or nearby, try and get their |
| being carried out at ATM's or cash point machines as | | | | attention and ask for them to get help, find phone |
| they are more commonly known. It is crucial that | | | | numbers but make sure you do not go off the |
| when using cash point machines that you are alert and | | | | machine and it is left unattended. Now they have the |
| use them with care and attention so you do not | | | | opportunity to use your card and they will have |
| become the next target to card fraud. We learn from | | | | recorded your pin information, they are able to go off |
| people talking about protect your pin, keep it covered | | | | and use it carelessly at any other nearby cash point |
| when using your card at the cash point machine but | | | | machines, withdrawing as much money as they can. |
| we all probably become complacent, at looking at the | | | | Make sure you stop at the machine and it is not |
| machine and believe its ok, its not going to happen to | | | | abandoned. See if the card insert area has a cover on |
| me. Well guess what, it can so simply happen to you. | | | | it which can be taken off. |
| Do you know if you cover your pin well? I am mostly | | | | By covering the card insert place with another cover, |
| more concerned about the people about me, who | | | | they can use a little piece of card to prevent your card |
| may be looking over my shoulder. Is anyone spying my | | | | coming back out. It maybe best to force the card back |
| transaction, will they follow me? It has never occurred | | | | into the machine instead of risking anyone pinching it at |
| to me that I could be being watched without knowing it. | | | | a later time but ensure it is forced all the way back |
| Everything seemed ok, I was the only one at the ATM. | | | | into machine. |
| The cashpoint machine looked absolutely fine, just like | | | | The top portion may also have an extra magnetic strip |
| all the other machines I had used previously and | | | | on it with a small hole to record the movement over |
| everything was ok then. So I inserted my card and | | | | the pin pad. |
| tapped in my number, requested my cash and then | | | | If you are stuck at the machine, then you may need to |
| my card did not follow. | | | | call and report your opinion to the police. They could |
| I did not know what to do now that my card had been | | | | also be able to help you to cancel your card. |
| eaten by the machine. The machine didn't have a | | | | The best option to avoid all this trauma is by being |
| telephone number to call for assistance. I have not | | | | more conscious to the cashpoint before using it and if |
| thought about carrying any bank emergency numbers | | | | you are unsure at all, it may be safer to use a different |
| separately. I'd never thought I would be in this position. | | | | machine. When using cashpoint machines make sure |
| The card was stuck in the machine but I couldn't reach | | | | you use them wisely andcover your pin entry with |
| it. If you notice yourself in this situation be on your | | | | your other hand, not just thnking or physical people |
| guard that you could become a target and suffer a | | | | around you, but consider that the machine could have |
| loss, It is likely that a camera will record your actions | | | | been tampered with and you do not want any camera |
| when you insert your pin number. | | | | looking down on the keypad to see your pin entry |
| It is likely that you have been spied upon and they now | | | | either. |
| know your pin number unless you have hidden it. If you | | | | Spread the word and keep our money safe. |